Course CPE Information viii
Preface xii
Chapter 1: Ground Zero, All Factors Being Equal 1
Chapter 2: Five Mission Statements for Ultimate “New View” Success
15
Chapter 3: The FIST FACTOR, Your Mental Board of Directors
33
Chapter 4: Six Alternative Managerial Leadership Intervention
Styles 43
Chapter 5: Five Differing Organizational Structures and Levels
69
Chapter 6: Analyzing Players and Prospects for Team Success
79
Chapter 7: Sustaining Your Professional Success Quotient
101
Chapter 8: Your Five Organizational Levels of Operation
113
Chapter 9: Nine Tactical Steps to High-Impact Leadership
125
Chapter 10: Improving Interactive Communication 201
Chapter 11: Interviewing, Hiring, and Promoting the Right Person
215
Chapter 12: Developing a Winning Habit Paradigm 241
Chapter 13: Powerful Steps to Convert Negativity to Positive
Outcomes 271
Chapter 14: Speed-Reading Personalities, Negotiating Win-Win
Outcomes, Building Alliances 285
Chapter 15: Putting Together a Winning Management Game Plan
301
Chapter 16: Ensuring Your C-Force and E-Force Personalities Don’t
Sell You Out! 319
Chapter 17: Gutless Leadership, the Deadly Sins That Erode
Performance 327
Chapter 1: Succession Planning and Exportable Skills 333
Chapter 19: The Trajectory Code Model 341
Glossary 345
Index 351
Final Examination (available online)
Think of this comprehensive handbook as your personal mini management seminar on identifying organizational excellence — and then achieving it! World-renowned executive trainer and consultant Jeffrey Magee helps you recognize the management approaches that work best, and then model your own strategies and tactics after the success you see.
Packed with action plans and templates, The Management Leadership Bible, Second Edition is designed to help you start driving ROI from its techniques right now. You’ll learn how to choose your optimal style and approach for every individual and team interaction, stimulating maximum performance from everyone around you. Coverage includes:
The first edition of The Management Leadership Bible established itself as a best-seller in practitioner-based training, academia, and CPE self-study. Now with 60%+ new content focused on today’s management challenges, teams, and employees, this edition is more valuable than ever. It will be an indispensable resource for established and new supervisors, managers, and leaders — especially those rising from frontline management to executive roles.
Dr. Jeffrey Magee, PDM, CSP, CMC, has been called one of
today’s leading leadership and marketing strategists. Jeff is the
author of more than 20 books, including two college textbooks and
four bestsellers, and is the publisher of PERFORMANCE/ P360
Magazine (www.Professional PerformanceMagazine.com). He also is the
former co-host of the national business entrepreneur program on
Catalyst Business Radio and human capital developer for more than
20 years with www.JeffreyMagee.com.
Raised on a farm, Jeff started his first business at age 15 and
sold it before going to college. By age 24, he was recognized by
American Home Products, a Fortune 500 company, as its top salesman
in the nation, while at the same time becoming the youngest
certified sales instructor for the Dale Carnegie Sales Course.
After experiencing downsizing in 1987, he went on to work as a
sales associate for the nation’s largest educational and youth
advertising/ marketing firm, Target Marketing, and was promoted to
vice president of sales and chief operating officer within two
years.
Magee’s credentials are significant. He is a certified speaking
professional, a certified management consultant, and a certified
professional direct marketer. He has been recognized as one of the
Ten Outstanding Young Americans (TOYA) by the U.S. Junior Chamber
of Commerce and twice selected to represent the United States at
the World Congress as a leadership speaker (Cannes, France, and
Vienna, Austria). Magee is a three-term president of the Oklahoma
Speakers Association and was twice awarded its Professional Speaker
Member of the Year. Today, the chapter’s outstanding member of the
year is awarded the Jeff Magee Member of the Year Award. Jeff
served for four years as an appointed civil service commissioner
(judge) for the city/ county of Tulsa, Oklahoma, before relocating
to Montana.
Today, Magee is the author of the nationally syndicated
“Leadership” column appearing in local business newspapers. His
books on leadership, performance, and sales have been translated
into multiple languages. In fact, his text, Yield Management has
been a #1 selling graduate management school textbook with CRC
Press, while The Sales Training Handbook published by McGraw-Hill
was an instant bestseller and has been translated into more than 20
languages. His newest books It! How to Find It, Get It, Keep It,
and Grow It and Performance Execution are currently bestsellers as
well, and The Line: Your Trajectory Code is being released January
2015 by John Wiley.
Many Fortune 100 firms today use Jeff for Performance Execution in
the areas of managerial-leadership effectiveness, human capital
performance, and sales training and coaching. He also been invited
to be the keynote speaker at many major associations in America and
to speak at West Point Military Academy on leadership.
Magee was commissioned to design, train, and present a new series
of national leadership and sales recruitment programs for the more
than 5,000 professional sales recruiters and sales managers with
the U.S. Army National Guard. For this he has subsequently received
the prestigious Commander’s Coin of Excellence.
In 2010 while merging his business Jeff Magee International (Tulsa,
Oklahoma) of 20 years with WesternCPE (Bozeman, Montana) he
simultaneously was recognized with the U.S. Small Business Commerce
Association (SBCA) 2010 Best of Business Award in the Lecture
bureau category.
In 2011 Magee unmerged from WesternCPE to continue with his own
firm JeffreyMagee.com (Leadership Training & Technology/What You
Need To Succeed!) and has been a regular content provider to AICPA,
WesternCPE, Boomer Consulting, iShade, CPELink, and many Fortune
500 firms and government agencies, as well as appearing regularly
at major conventions and conferences around the world.
Today, Magee is the architect and lead facilitator of the
Leadership Academy of Excellence managerial leadership series,
which engages leaders and executives for a 12-month intensive
program to elevate their business knowledge around strategy,
operational, and tactical skill abilities. For the past 20 years
the federal government, the United States Army National Guard,
Fortune 100 firms, entrepreneurial organizations, and the CEOs of
billion dollar businesses have sought out Jeff and his
managerial-leadership acumen for their use.
To reach the author, go to www.JeffreyMagee.com.
“What a tremendous book! At last there is a simple, practical guide
to leadership effectiveness, full of specific methods and
techniques that anyone can use to get more done through others in a
shorter period of time.”
--Brian Tracy, author of The Psychology of Achievement, Brian Tracy
International
“I have had the privilege of observing and participating in Jeff
Magee’s work for years and found the quality of this content to be
excellent.”
--Larry Case, Secretary, Agriculture and Rural Education, United
States Department of Education
“Insightful. Unique. Systematic. After completing this book, you
will most certainly obtain new strategies for success as a
leader.”
--Gary Leeds, Senior Training Director, American Express
“Beyond the traditional leadership and interpersonal skills taught
today, our leaders must be able to make good business decisions by
looking beyond the boundaries of their own department and
organization. Jeff Magee’s work provides the next-generation ideas
and knowledge to achieve this.”
--Beverly Crowell, USA/NASA Director of Training & Development
“Your every action and interaction influences where you go in life.
In Jeff’s book, the steps to taking control of your personal and
professional pathways for success are detailed for easy
understanding and more importantly application. In my life and in
my business, I have learned first person that success leaves clues
and mistakes add up; this books gives you clear vision for the
trajectory that leads to greatness.”
--Frank W. Abagnale, FBI Special Agent; subject of the book, movie,
and Broadway musical Catch Me If You Can
“With a bounty of powerfully unique ideas and easy to understand
and apply methods for leveraging your own internal assets and
working collaboratively with others, Jeff Magee’s The Managerial
Leadership Bible is the ultimate guide for continually moving into
higher and higher realms of achievement for a lifetime of sustained
success. If the key to success is what you’re looking for, look no
further--this book teaches you how to connect with yourself and
others in a way that will unlock your unlimited potential for goal
achievement and growth and help you understand human capital as a
strategic leverage to how to use your own assets as your personal
currency for lasting success.”
--Ivan Misner, Ph.D., NY Times bestselling author, founder of
BNI
“One example, the trajectory code diagram: This is the tool that I
use at employee reviews and to challenge people to come up with
their personal goals. This is my favorite of Magee’s models and,
this is a must-have reference book by your side if you are a
leader.”
--Tom Tracy, CEO, Farm Credit Illinois
“Jeff Magee creates a trajectory for success with unerring
accuracy. If you're just one degree off in life, you can wind up in
a different universe. Jeff is the best navigator you can imagine.
This book will take you to a new world--of success, fulfillment,
and contribution. Get this book and allow Jeff to help you launch
your future.”
--Alan Weiss, Ph.D., author of Million Dollar Consulting and
Thrive: Stop Wishing Your Life Away; Fellow, Institute of
Management Consultants
“A wonderful contribution to the field of leadership training!
Anyone struggling with the challenges of leading a team, a new
group, or an entire company will be surprised at how much more
effective he or she can be as a leader after applying the ideas in
this book.”
--Jeffrey Reiss, Chairman, CareerTrack, Inc.
“The knowledge obtained through this book and discussion, including
the easily understood and applied concepts, will continue to pay
dividends for any management group.”
--Dave Gorman, Vice President, Wal Mart Stores, Inc.
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